Tag Archive: service design

Dec
15

Where to find ITIL v2 Processes in ITIL v3

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Today, in a discussion at my work, I received a question from a manager wondering where the good old ITIL v2 Service Delivery processes were placed in the ITIL v3 process model. He was asking for the Service Delivery processes and where to find them. I thought I could share the answer with you all: …

Tags: ITIL v2, processes, service design, service strategy

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Tag Archive: service design

Where to find ITIL v2 Processes in ITIL v3

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