On LinkedIn.com I read a post about a contest for winning a ITIL course (in the group: ITIL v2 / v3 Service Management (ITSM) and ISO 20000 (10000+)) . People who want to win a FREE ITIL course had to explain why they want to win the course. I used these comments to make this …
Tag Archive: itil
Aug
30
Top Reasons to Do the ITIL Expert Lifecycle Course
On LinkedIn.com I read a post about a contest for winning a ITIL course (in the group: ITIL v2 / v3 Service Management (ITSM) and ISO 20000 (10000+)) . People who want to win a FREE ITIL course had to explain why they want to win the course. I used these comments to make this …
Aug
30
Top Reasons to Do the ITIL Lifecycle Intermediate Course
On LinkedIn.com I read a post about a contest for winning a ITIL course (in the group: ITIL v2 / v3 Service Management (ITSM) and ISO 20000 (10000+)) . People who want to win a FREE ITIL course had to explain why they want to win the course. I used these comments to make this …
Aug
30
Top Reasons to Do the ITIL Capability Intermediate Course
On LinkedIn.com I read a post about a contest for winning a ITIL course (in the group: ITIL v2 / v3 Service Management (ITSM) and ISO 20000 (10000+)) . People who want to win a FREE ITIL course had to explain why they want to win the course. I used these comments to make this …
Aug
17
Advertise on the ITIL Weblog for Free!
Advertise with Healthcheck-online.com Healthcheck-online.com has a growing number of visitors that are interested in: project management, programme management or service management. A unique group of visitors looking for your products. Healthcheck-online.com offers multiple ways for advertisers to put themselves in front of a targeted audience. We sell Ads in 30 day blocks through Paypal and …
May
25
Lessons Learned Top 10 of implementing IT Service Management Tools.
Looking around on social networks and using my own experience I have composed a Top 10 for those that want to select or implement a IT Service Management Tool. For some organisations it can be usefull to be aware that improving the efficiency of an IT organisation is not just being done by selecting a …
Apr
18
Free Online Change Management Training
The ITIL Weblog has added a free Change Management training module from Beewiser.com. Vlado Randa has been very productive and has provided us another training module. This time he’ll tell us about the change management process. If you like these training modules then please leave a message for Vlado, perhaps he’ll contribute some more to …
Apr
17
Free ITIL Introduction from Beewiser.com
The ITIL Weblog has added a free ITIL online training module from Beewiser.com. The training module is contributed by Vlado Randa. He told us that the ITIL Weblog looks good, and he likes the free content for all the students. As a fact Vlado wanted to contribute by sending us his free ITIL introduction module. …
Apr
04
ITIL V3 Core publications
ITIL Version 3 is all about IT Service Management. ITIL V3 contains the following core publications: Service Strategy Service Strategy is about the identification of market opportunities for which services could be developed. This is done in order to meet a requirement on the part of customers. Output of the Service Strategy is a strategy …
Mar
24
The seven R’s of Change Management
The seven Rs of Change Management is a quick check list of what should be covered when raising a request for change. The list is a practical and common-sense way to minimize change rejection at the first point of change logging. The Seven Rs of Change Management is used as part of the change assessment …
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