On LinkedIn.com I read a post about a contest for winning a ITIL course (in the group: ITIL v2 / v3 Service Management (ITSM) and ISO 20000 (10000+)) . People who want to win a FREE ITIL course had to explain why they want to win the course. I used these comments to make this article about: Top reasons to do the ITIL Lifecycle Intermediate Course.
- …it would help me gaining specialized knowledge that would be beneficial in my daily work when managing the IT services and infrastructure;
- …I have found it to be very valuable in defining responsibilities and roles, which then apply in improving processes by shortening service times and increasing quality. This would hopefully increase my efficiency in this area!
- …My quest in ITIL is quite new (so far), but I see there potential that should be used in many fields.
- I work in a government environment that is working to implement ITIL practices. This knowledge would allow me to provide guidance and help them achieve greater benefits and cost savings sooner through the implementation of ITIL. Thanks
- …this will improve my career & organization Service mgt process capabilities.
- …wishing to branch into more specialised IT Project / Programme management and wish to investigate as a source standard for my new company to take into business.
Have you done this course? Let us know and explain why you did this course! You help others making a decision for the right course….
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