The seven Rs of Change Management is a quick check list of what should be covered when raising a request for change. The list is a practical and common-sense way to minimize change rejection at the first point of change logging.
The Seven Rs of Change Management is used as part of the change assessment activity. It is a set of questions that should be asked to help understand the impact of Changes
- Who RAISED the Change?
- What is the REASON for the change?
- What RETURN will the change deliver?
- What RISKS are there is we do or do not carry out the change?
- What RESOURCES will be required to perform this change?
- Who is RESPONSIBLE for this change being performed?
- What RELATIONSHIPS are there between this and other changes?
Change Management is a core process of the ITIL version 3 Service Transition volume.
Related links:
- Seven Rs
Seven Rs of Change Management is a quick check list of what should be covered when raising a request for change. The list is a practical and commonsense way … - 7 Rs of change management! « Vinod Agrasala’s ITSM / ITIL Blog
Jun 12, 2008 … I really wonder what made the authors of ITIL Service Transition book create some concept called 7 Rs of change management! …
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2 comments
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Lisa Schwartz says:
25/03/2009 at 13:53 (UTC 1 )
And some of what they forgot….
* What is the COST of the change?” (broken away from the Resources question)
* What is the TIMELINE for implementing the change?
Other than that, I believe that these are meaningful and well-rounded questions, They can serve as a good foundation for a Request for Change template and informed Change Advisory Board discussions.
Rene says:
26/03/2009 at 23:13 (UTC 1 )
That is a valuable contribution! Do you have any experience using this 7 R model??
The seven R’s of Change Management | ITIL Weblog for Healthcheck … « Change Management says:
30/03/2009 at 18:06 (UTC 1 )
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